Mission

Seamlessly connecting South Africans to a better life

Vision

Leading in the converged ICT market through deep & credible relationships & a distinctive customer experience.

• Leading the provision of converged solutions;
• Providing a quality network with reach that is unmatched;
• Maintaining our leading brand promise in the business community;
• Creating innovative and pervasive broadband consumer services;
• Being the wholesale provider of choice in selected areas; and
• Being the best place to work for, for committed & accountable people.

Awards

In 2014 Telkom received the following awards:

Telkom again named as SA’s best broadband operator

Telkom was named South Africa’s best fixed broadband service provider and mobile broadband operator for 2014 at the annual MyBroadband Conference in September. This was the fourth consecutive year that the company has been recognised as the best fixed broadband service provider, and the third year as best mobile broadband provider. The awards are based on the ratings of over 3 000 broadband users, who rate the services on value for money, network quality and billing and support.

Shine

From a note of appreciation to a Gala Dinner for two with the CEO and an overseas holiday, we reward our employees with much grandeur!

Level 1- Appreciation
Level 1 is recognition that is specific to a service organisation and focuses on appreciation. The practical effect is that each service organisation should design and implement a recognition programme that is:

• Informal
• Non-financial
• Based on its specific criteria and
• Aligned to its objectives.

Level 2 – Spotlight award
Individual actions, desired competencies and behaviours (input) that contribute towards achieving the organisation’s objectives should be recognised and when appropriate, rewarded. For Spotlight awards, a maximum cash award of up to R6 000 may be directly paid to an employee or team based on the magnitude of the achievement.

Level 3 – Business unit awards
Each business unit will have a platform for recognising outstanding achievements onan annual basis. The recognition will be given in public to ensure maximum impact and ongoing motivation, and the function should be hosted by the Head of the business unit (Chief Officer or Managing Director).

Level 4 – Group awards
This is the ultimate recognition level and the Group Chief Executive Officer hosts a prestigious recognition function, known as the “Leading Lights”. The Leading Lights function is a high-profile, annual programme for the whole Company, and celebrates the contributions made by individuals or teams. Recognition is an overseas trip without monetary awards.

Earn

We fully understand that our employees have diverse financial goals and needs, so we offer competitive salary and benefits on a total package model, with excellent prospects and rapid career progression. Offering more than just a pay cheque, some of our fringe benefits include:

• 13th Cheque - a payment of gratitude to our employees in recognition of a job well done. This is benefit is available to our employees, payable on a date the suits their needs either monthly or as an accumulated lump sum.
• Car Allowance and Insurance – A fringe benefit we use to compensate our employees for any business use of their own private vehicle.
• Pension Scheme - A percentage of pay is put into their pension scheme automatically every payday.
• Telephone rebate (fixed and mobile) – We incentivise our staff who support our own products and services by covering a percentage of their utility bill each month.
• Subsistence and local travel - An allowance paid to our staff to cover accommodation, meals or incidentals costs where the employee is, by reason of the duties of his or her office or employment, obliged to spend at least one night away from his or her usual place of residence in the country.

Grow

At Human Resources we are constantly keeping pace with the changing demands of Telkom's workforce by translating Telkom's business strategy into world-class workforce capabilities; maximizing Telkom's employees' contributions toward the company success; developing leaders to manage cultural and organizational changes; and providing world class human resource expertise to our in-house customers.

Thrive

The Employee Wellness division is intrinsic to the Telkom employee value proposition in terms of optimising wellness and the workplace in the company.

The division has the following functional disciplines:

• Physical Wellness
• HIV/AIDS Workplace Management
• Psycho-Social Wellness
• Financial and Socio-Economic Wellness
• Community and Social support involvement
• Safety Management
• Occupational Health and Hygiene Management
• Environmental Management

The common focus of these functional disciplines is embedded in the mitigation of business, human and social risks that can and may influence the individual employee and business performance of the company.

Making a difference

The Telkom Foundation was established in 1998 and registered as a trust in 2002 with the primary objective of contributing to the transformation of disadvantaged communities through sustainable social investment programmes. The Foundation focusses its support primarily on education programmes across the board, and continues to make an impact in communities through its programmes.