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31 March 2017

Telkom’s Internet customers get free data and can use it wherever they are, on fixed or mobile

Telkom Internet is offering even more data benefits to its customers. Consumers can stay connected wherever they are with Telkom’s Integrated Data Service (IDS), available from 1 April. With IDS, they can access their Telkom Internet SoftCap data bundle from any smart device via a Telkom Internet SIM, even if their DSL service is not working or while on the move, from just R99 a month.

IDS is available as a failover option should a fault interrupt DSL service, but also allows customers to stay connected even while travelling.

In addition, Telkom Internet customers will receive free mobile data every month from 1 April 2017 and this allocation will become the default on all SoftCap and uncapped products.

“As part of our commitment to great customer service, we’re always looking for ways to offer consumers the greatest flexibility and the most convenience. We know that consumers want to use their devices wherever they are, so we’re introducing new benefits that allows them to access their data on the move and at home,” says Attila Vitai, CEO of Telkom Consumer.

Free Mobile Data:

Mobile data allowances will be allocated as per the table below.

Softcap product Uncapped product Mobile data p.m.
1GB 1Mbps Uncapped None
20GB 2Mbps Uncapped 1GB
40GB 4Mbps Uncapped 1GB
100GB 8Mbps Uncapped 2GB
200GB 10Mbps Uncapped 2GB
400GB 20Mbps Uncapped 3GB
600GB 40Mbps Uncapped 3GB
1000GB 100Mbps Uncapped 3GB

Telkom IDS:

IDS is available at an additional subscription and allows consumers to use their full SoftCap data bundles on either fixed or mobile/smart devices. SMBS and enterprise customers can get up to 10 Telkom IDS data SIM cards, while consumer customers get up to five Telkom IDS data SIM cards.

Softcap Bundles IDS Capability
DSL Softcap Bundle Bundle Price excl. IDS IDS Price Price incl. IDS
Do Basic (2Mbps + 20GB) + Line R409 R99 R508
Do Advanced (4Mbps + 40GB) + Line R559 R149 R708
Do Advanced Plus (8Mbps + 100GB) + Line R689 R269 R958
Do Premium (10Mbps + 100GB) + Line R699 R269 R968
Do Elite (20Mbps + 100GB) + Line R799 R269 R1068
Do Elite Plus (40Mbps + 200GB) + Line R999 R525 R1524
*1 GB Telkom Internet accounts do not qualify

Example of SoftCap Business Bundles IDS Capability
DSL Softcap Bundle Bundle Price excl. IDS IDS Price Price incl. IDS
TBiz BB Capped Entry (2 Mbps + 40 GB) R299 R149 R448
TBiz BB Capped Basic (2 Mbps + 100 GB) R369 R269 R638
TBiz BB Capped Advanced (4 Mbps + 100 GB) R459 R269 R728
TBiz Capped Premium Plus (10 Mbps + 200 GB) R799 R525 R1324
TBiz Capped Elite (20 Mbps + 200GB) R899 R525 R1424
*1 GB Telkom Internet accounts do not qualify

For further enquiries, please contact:

Pynee Chetty
Senior Specialist: Media Relations
Group Communication
Tel:+27 12 642 1716
Mobile: +27 81 389 7874
Email: chettpr2@telkom.co.za

 OR

Leigh-Ann Francis
Specialist: Media Relations
Group Communication
Tel: +27 12 642 1728
Mobile: +27 81 391 4780
Email: francilm@telkom.co.za

ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R37.3 billion and normalised profit after tax of R4,052 million for the year ended 31 March 2016. Total assets amounted to R46.8 billion and equity attributable to the owners of Telkom to R26.1 billion as of 31 March 2016. The group generated normalised free cash flow of R3.9 billion for the year ended 31 March 2016.

As of 31 March 2016, we had approximately 3.2 million telephone access lines in service and 1,077,939 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile brand called Telkom Mobile;
  • information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connextion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.
  • Convergence is one of our key strategic initiatives in building a sustainable future for Telkom. We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.